Inclusive Services in Aged Care

Access Course

Inclusive services in Aged Care

Content

The Inclusive Service Standards were developed to assist aged care providers in the development and delivery of inclusive services to all consumers. They provide a framework for organisations to adapt and improve their services and practices so they are welcoming, safe and accessible.

Four modules are offered:

Introduction to inclusive service delivery (Module 1)
Standard 1 – Commitment to inclusive services (Module 2)
Standard 2 – Developing systems for inclusive services (Module 3)
Standard 3 – Capacity building for inclusive services (Module 4)

Depth

Basic to Intermediate

Target Audience

Senior aged care managers and leaders

Time to complete

Approximately 10-20 minutes per module

Authors

Centre for Cultural Diversity in Ageing

Comments

Modules require audio capacity

If you're an Australian aged care service provider with a Learning Management System (LMS), you can roll out the Inclusive Service Standards training to staff using your own tools and processes. This can help you track engagement and completion as you work to implement the standards across the organisation. The modules use the common SCORM format, which is supported by a range of Learning Management Systems. Contact the Centre for Cultural Diversity in Ageing for more information.