Topic - Communication with linguistically and culturally diverse persons in aged care
Content
Five modules delivered as a pdf document and videos cover key, interrelated themes around accomplishing safety and care in the workplace in the context of increasing linguistic and cultural diversity:
- The ways in which behaviours / needs are understood, with a clinical focus on conditions associated with challenging behaviours / unmet needs and their implications
- The layer of complexity added to communication by linguistic, cultural and faith-based diversity
- Attentiveness to language / how we communicate
- The value placed on knowing the person, their personal history, life journey and memories
- Risk management: tension between notions of ‘being at home’ and the accomplishment of care within the efficiency model.
Depth
Basic to Intermediate
Target Audience
Nurses and careworkers
Time to Complete
Varied
Authors
University of South Australia together with Helping Hand and Southern Cross Care
Comments
For Careworkers these resources are likely to require delivery by senior staff as part of in-house training.
Registration Required
No
Payment Required
No
Student Support
No
Certificate
No
Country of Origin
Australia
Web Address
https://www.unisa.edu.au/research/Research-Centre-for-Languages-and-Cultures/Publications/communicating-safety/
Last updated 15 May 2020