Workforce in Practice


What we know

There is a large aged care workforce. Enrolled nurses and care workers provide the most direct care to older people. New roles such as Nurse Practitioners are contributing to the care of older people. Organisational support as well as training helps to improve workforce capacity and preparedness. General Practitioners are an important part of the aged care workforce.

What can I do?

Other resources are found on the Self-Care page.

Dealing with death and dying as part of your work can make you feel tired and stressed. Helpguide has information about things you can do to take care of yourself.

If you feel uncertain about your skills there are online modules that may be helpful. Find out more at the CareSearch Education pages.

Understand your responsibilities under the Aged Care Quality Standards.

Be aware of my scope of practice.

Palliative care is normally a multidisciplinary approach to care so make sure you know how to be a good team member and know what is required of you.


What can my organisation do?

The use of hand-held records or case-conferencing may assist with communication between team members.

Multidisciplinary case conferences can be undertaken for people living in residential aged care facilities (RACF), for patients in the community, and for patients being discharged into the community from hospital. Case conferences could be useful within 6-8 weeks of admission to a RACF, at the initiation of palliative care or at a point of significant decline. The explanatory notes and item descriptors for these items are in the Medicare Benefits Schedule (MBS).

Nurse Practitioners may be a useful support to staff in managing end-of-life care. You can find out more about Nurse Practitioners at the Australian College of Nurse Practitioners.

Standard 7e of the Aged Care Quality Standards requires all members of the workforce to have regular evaluation of their performance and for orgnaisations to support any need for training and development.

Check out the tools that can be used to help identify patients with palliative care needs:

Page updated 24 April 2020