The reform agenda in aged care acknowledges that we can do things better. Being able to take advantage of technology and innovations from other industries can help aged care provide better and more efficient care. Making use of research evidence will enable better practice in aged care and help us understand the needs of older people and the diversity of the aged care population. Digital systems can help us capture and use data and information which can help us change at the local level and give us confidence in the sector.
However, new skills are needed to develop services, organisations and teams that can not only adapt to change but understand how to plan manage and assess change processes. These pages are designed to introduce change concepts and to encourage the start of a change journey in providing palliative care and care at the end of life.