Clear communication with the person and their family allows them to plan and make decisions in line with their preferences and situation. Communication requires skills in giving and receiving information, but for many people discussing end-of-life issues can be a challenge. Knowing how to start the conversation can help.
How to discuss prognosis and end-of-life issues
Vital Talks has examples of phrases that can be used when Disclosing Serious News. They also have a talking map to guide Discussing Prognosis and changing goals of care and a series of 5 videos.
The PREPARED model (186kb pdf) is a guide for clinicians on holding conversations about the last days of life.
Patient and Carers
CareSearch has a GP resource on communicating with patients, families and colleagues.
You can also download the CareSearch factsheet Starting palliative care conversations: For health professionals (172kb pdf).
Page updated 10 December 2020