Practice Guidelines

Practice Guidelines

Various agencies have developed guidance relating to the use of social media and standards associated with e-health and telehealth.


Social media policy. 2014. Australian Health Practitioner Regulation Agency (AHPRA) Current (freely accessible website)
This policy was developed jointly by the 14 national boards and AHPRA to help practitioners understand their obligations when using social media. It applies to all registered health practitioners in Australia regarding the use of social media and user-generated content including social networking, personal websites, discussion forums and message boards, blogs and microblogs.

Telehealth professional practice standards and guidelines for Nursing and Midwifery. Australian Nursing and Midwifery Federation (ANMF) Current (freely accessible website)
The ANMF has taken carriage of the development of telehealth standards and guidelines for nursing and midwifery on behalf of the Australian Nursing and Midwifery Federation, Australian College of Midwives, the Australian College of Nurse Practitioners and CRANAplus. The ​purpose of these documents is to provide e-Health education and support specifically for nurses, midwives assist nurses and nurse practitioners and midwives. Information is available on:

Use of social media and online networking. Australian Nursing and Midwifery Federation (ANMF) 2014. (freely accessible 244kb pdf)
This policy provides guidance to registered nurses and midwives in relation to using social media as a tool to share opinions, information, experiences, images, and video or audio clips and includes websites and applications used for social networking. Common sources of social media include, but are not limited to, social networking sites such as Facebook and LinkedIn, blogs (personal, professional and those published anonymously), WOMO, True Local and microblogs such as Twitter, content-sharing websites such as YouTube and Instagram, and discussion forums and message boards.

ANMF National informatics standards for nurses and midwives. Australian Nursing and Midwifery Federation (ANMF)2015 (freely accessible 770kb pdf)
These national Standards clearly articulate the standard of computer literacy, information literacy and information management required of all nurses and midwives, for practice.

Social media policy Department of Justice, Victoria (YouTube clip 4:19mins)
This YouTube clip is produced by the Department of Justice in Victoria, this clip provides 10 important points for employees to consider when using social media. It is primarily aimed at staff of the deparment but has wide applicability to members of other professions.

Medical Board of Australia
The Medical Board of Australia has developed codes and guidelines to guide the profession and can be accessed in either pdf or electronically as a webpage. These also help to clarify the Board's expectations on a range of issues including the use of social media and technology based consulations.

Guidelines for interprofessional collaboration between general practitioners and other medical specialists providing video consultations. Royal Australian College of General Practitioners 2014 (freely accessible 402kb pdf)
Guidelines for interprofessional collaboration between general practitioners and other medical specialists providing video consultations is to facilitate effective collaboration between general practitioners (GPs) and other medical specialists at a distant location offering video consultations. The guidelines relate primarily to real-time video consultations, where a patient and their usual GP (or another support clinician) are at the patient-end of the consultation and another medical specialist is at a distant location. It is envisaged the guidelines will assist GPs and other medical specialists to provide safe, high quality healthcare in this particular telehealth setting.

Implementation guidelines for video consultations in general practice (3rd edition). Royal Australian College of General Practitioners 2014 (freely accessible 1.08Mb pdf)
These guidelines are intended to assist general practitioners (GPs) and their staff in establishing video consulting within their practice by providing understandable and easy to interpret guidance on a range of implementation, technical and usage issues.

Social media. Royal Australian College of General Practitioners Current (freely accessible website)
The RACGP has developed guidelines around the use of social media for both personal and professional business development and includes information about its use in general practice, benefits, considerations and resources.

Page updated 04 May 2017